Privacy Policy

Effective Date: April 18, 2025

At Ampol Home Improvement, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us via phone, text, email, or through our website.

1. Information We Collect

We may collect the following types of personal information:

• Name, phone number, email address, and home address

• Project details and service preferences

• Payment and billing information (when applicable)

• Communication history (calls, texts, emails)

2. How We Use Your Information

We use your information to:

• Schedule and manage appointments

• Provide estimates and invoices

• Communicate project updates and provide customer support

• Process payments and send receipts

• Send occasional follow-ups or promotions (with your consent)

3. No Sharing or Transfer of Data

We value your trust and are committed to protecting your information.

• We do not share your personal information with third parties for marketing purposes, even with your consent.

• We will not transfer your personal data to any external organizations under any circumstances, even with your consent.

• No mobile opt-in data will be shared with third parties.

• Data Retention: We retain your information as long as you subscribed to our SMS service. You may request deletion at any time.

4. How We Protect Your Information

We take reasonable and industry-standard precautions to protect your data from loss, misuse, unauthorized access, disclosure, or alteration. Sensitive data is encrypted and securely stored.

5. Messaging Terms and Conditions

• MESSAGES AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

• Messages are recurring, and message frequency varies.

• Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or CANCEL to ampolhillc@gmail.com or (216) 400-8030. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

• You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

6. Your Choices

You may:

• Request access, correction, or deletion of your personal data

• Opt out of promotional messages by replying “STOP”

• Request help at any time by texting “HELP”

7. Contact Us

If you have questions or concerns about this policy or your personal data, please contact us:

Ampol Home Improvement

Email: ampolhillc@gmail.com

Phone: (216) 400-8030